Privacy policy

ZenyaAccessory operates this store and website, including all relevant information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you with a personalized shopping experience. MillaAccessory is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use the Services, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or sharing of your personal information, this Privacy Policy will prevail.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. This does not include anonymized information or data with identifying elements removed. Depending on how you interact with the Services, where you reside, and applicable laws, we may collect or process the following categories of personal information:

  • Contact information (e.g., your name, billing/shipping address, phone number, and email address)

  • Financial information (e.g., credit/debit card details, account numbers, payment method, transaction details, payment confirmations)

  • Account information (e.g., username, password, security questions, preferences, and settings)

  • Transaction information (e.g., items added to cart or wishlist, purchases, returns, exchanges, cancellations, and transaction history)

  • Communications with us (e.g., customer support inquiries, messages you send us)

  • Device information (e.g., device type, browser, network connection, IP address, unique identifiers)

  • Usage information (e.g., how and when you access or interact with the Services, browsing activity)

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you (e.g., when you create an account, make a purchase, or contact us)

  • Automatically through the Services (e.g., via your device, cookies, and similar technologies)

  • From service providers (e.g., payment processors, IT and shipping providers)

  • From business partners or third parties

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

  • Provide, personalize, and improve Services (process payments, ship orders, manage your account, facilitate returns/exchanges, send notifications, create personalized shopping experiences, product recommendations)

  • Marketing and advertising (send promotional emails, texts, or mail; display targeted ads based on your activity or purchases)

  • Security and fraud prevention (verify accounts, detect/prevent fraudulent or illegal activity, protect public safety, and ensure security of the Services)

  • Communicate with you (customer support, responding to inquiries, maintaining our business relationship)

  • Legal reasons (comply with applicable laws, respond to lawful requests, participate in investigations, enforce our terms and policies, manage disputes or legal claims)

How We Share Your Personal Information

We may share your personal information, consistent with this Privacy Policy, for legitimate business purposes, including with:

  • Service providers (e.g., IT management, payment processing, analytics, customer support, cloud storage, shipping and logistics, Shopify)

  • Business and marketing partners (e.g., to deliver targeted advertising and promotions; Shopify may be used to facilitate such activities)

  • When directed by you or with your consent (e.g., for shipping providers, social media integrations, or log-in tools)

  • Within our corporate group or with affiliates

  • In connection with business transactions (e.g., mergers, acquisitions, insolvency, or legal obligations such as subpoenas, court orders, regulatory compliance)

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information related to your use of the Services in order to provide and improve them. Information you provide may be transferred to Shopify and third parties located outside your country.

We may also use advanced Shopify features that rely on aggregated data from our store, other merchants, and Shopify itself. In these cases, Shopify is responsible for processing your personal information and handling any related rights requests. For more details, please review the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites or online platforms. We are not responsible for the privacy, security, or accuracy of information on such sites, nor do we endorse their content unless expressly stated. Information shared in public or semi-public areas (e.g., social media) may be visible to others and used without restriction.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from anyone under the legal age of majority in your jurisdiction. If you believe your child has provided us with personal information, please contact us to request deletion.

Data Security and Retention

We use reasonable safeguards to protect your personal information but cannot guarantee “perfect security.” Do not transmit sensitive data over unsecured channels.

We retain personal information only as long as necessary to provide Services, maintain your account, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to access (obtain a copy of your personal data)

  • Right to deletion (request erasure of your personal data)

  • Right to correction (request corrections to inaccurate data)

  • Right to data portability (receive your data in a portable format)

  • Right to opt out of targeted advertising or data “sales” (as defined by law)

  • Right to manage communication preferences (unsubscribe from marketing emails at any time)

If you reside in the UK or EEA, you may also have the right to:

  • Object to or restrict processing of your data

  • Withdraw consent (when processing is based on consent)

You may exercise these rights through the Services or by contacting us directly. For Shopify-related rights, visit the Shopify Privacy Portal.

Complaints

If you have concerns about how your personal data is processed, please contact us using the details below. Depending on your location, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence. If transferred outside the EEA or UK, we rely on recognized legal mechanisms (e.g., Standard Contractual Clauses) unless transferred to a country deemed adequate by regulators.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this website with a revised “Last Updated” date, and required notices will be provided as applicable.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at:

📧 zenyaaccessory@gmail.commer

We are the data controller of your personal information under applicable data protection laws.